Whether you have a small or big project, selecting the wrong plumber can bring disruption for you and your whole family, but also hit you hard in your wallet. So instead of just getting someone at random, allot time for research, ensuring the work will go as smoothly as possible.
The following are six ways to help you in your search for a reputable plumber:
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The best way to select a plumber is with a referral from a person you know. Talk to your family and friends, neighbors and coworkers – they’re usually glad to give information. If you know some tradesmen, maybe a builder or an electrician, you should also ask them.
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See if your prospective plumber is registered with a group that is particularly for tradesmen that have been screened and have proven their skills for the job. Such groups are either operated by government-approved bodies or by private entities that are in full compliance of Trading Standards. Their websites normally have searchable databases, and by just typing your postcode, you will get a list of registered plumbers in your local area.
Majority of independent contractors and small businesses have no budget for conventional advertising (TV, billboard, etc.), so they often depend on independent websites that publish testimonials given by their customers.
However, keep in mind that this system isn’t perfect, with some plumbers making fake profiles and writing great reviews on themselves. Also remember that online reviews tend to be extreme – a plumber may get either one star or all five stars. Everything should average out in overall score, but taking each individual review with a pinch of salt, is very wise.
These days, companies usually see their old customers on social media, sharing their experiences with those they have worked with. Look into your potential plumber’s Facebook page and Twitter feed to learn how they deal with their customers.
As most other people, you likely think of your budget as the most important consideration as you pick a plumber. Three quotes or price estimates over the phone will be good to begin with, and if one looks too high or too low in comparison to the others, ask the plumber for an explanation.
A plumber will be unable to give you an accurate estimate until they have actually seen what’s wrong, but the estimates you get at this stage will give you an idea as to which of your prospects will be more or less expensive than the rest. Lastly, with three or more prospects instead of just one, you can comparisons and find out which one is really the best for you. Besides, plumbers are not all created equal.